Question 1

Where are your products made?

Accepted Answer

Every piece is handcrafted by Jared Ott in his workshop in Utah. Nothing is outsourced or mass produced.

Question 2

Do you ship nationwide and internationally?

Accepted Answer

Yes. We ship to all 50 US states and to most countries worldwide. International orders include tracking and insured shipping.

Question 3

How long do custom orders take?

Accepted Answer

Most custom orders are completed in 3–6 weeks depending on complexity and current workshop queue. You'll get a personal timeline with your quote.

Question 4

How do I care for my board?

Accepted Answer

Hand wash with mild soap and warm water, towel dry immediately, and re-oil monthly with food-grade mineral oil. Never put a wood board in the dishwasher.

Question 5

What wood species do you use?

Accepted Answer

Most boards are walnut, maple, cherry, or oak. Specialty species are available on custom orders.

Question 6

Do you offer corporate or wholesale orders?

Accepted Answer

Yes. Reach out through the contact page for corporate gifting, realtor closing gifts, and wholesale inquiries.

Question 7

What's your return policy?

Accepted Answer

Ready-made pieces can be returned within 14 days of delivery in original condition. Custom and personalized pieces are final sale.

Everything you'd want to know.